Return Policy:
Merchandise received in error by our shipping department may be returned for a credit if the error is reported within 10 days of your order ship date. Buck Fever Sports will credit you for the returned shipping charges. All other sales are final and subject to a 15% restock fee if approved for a return ($10 maximum fee per bow). NOTE: Any carded merchandise which has been removed from the card, worn merchandise or special-ordered bows or cut arrows may not be returned. Any merchandise kept over 30 days may not be returned. Should you need to return merchandise, please call our customer service phone number, 866-747-9564 or e-mail us at: webmaster@buckfeversports.com for a "Return Authorization Number". This number must be visible on the outside of the carton you use to return your merchandise in or it will be refused by our shipping department. A Return Authorization must be used within 10 days.
Defective or Warranty Merchandise:
Defective or warranty merchandise is repaired or replaced by the manufacturer. Merchandise must be returned directly to the respective manufacturer. Buck Fever Sports will supply you the address, phone number and any assistance that you may need. This policy allows the quickest turn around time for product replacement and allows direct problem determination and correction by the manufacturer.
Goods Damaged in Shipment:
Fedex or UPS Shipment: If there is visible damage to a package, have the driver note the damage on the delivery slip and notify your local Fedex or UPS office. Hold the package, with original carton and packaging material for Fedex or UPS to inspect. Notify Buck Fever Sports that the package was damaged and will be picked up by Fedex or UPS. If cartons are in apparent good order, but upon opening carton the contents are damaged, notify Buck Fever Sports customer service within 5 days and save the original carton and packing material. Concealed Damage Claim Reporting: UPS/Fedex require when reporting a concealed damage report that the original box and it's entire packagin contents MUST be kept for inspection. NO CREDIT will be issued if the original box and contents are destroyed.
Shipping Fees:
0 - $25.00 $ 4.95
$25.01 - $75 $ 7.95
$75.01 - $300 $12.95
$300 and over $16.95